Enterprise handset selection balances device capability, total cost of ownership, carrier compatibility, MDM manageability, and the form factor requirements of each employee role — from executive smartphones to frontline worker devices designed for shift environments and shared use.
Device selection is one of the most visible IT decisions in a mobile organization — employees use their devices every day, and the wrong choice affects productivity, satisfaction, and support volume. RLM advises on device strategy: standardizing the portfolio, negotiating carrier device programs, managing refresh cycles, and ensuring new devices integrate with MDM, security, and business application requirements.
A structured advisory process — from environment assessment and carrier/vendor evaluation to deployment support and ongoing optimization.
We assess your current device portfolio — model mix, age distribution, support burden by device type, and the employee role requirements that justify different device tiers.
We design the device standardization strategy — defining device tiers by employee role, selecting standard models for each tier, and planning the refresh cycle that balances device performance with capital cost.
We evaluate carrier device programs — equipment installment plans (EIPs), device-as-a-service programs, trade-in values, and the BYOD stipend alternatives — modeling total device cost across a 3-year lifecycle.
We validate MDM compatibility for candidate devices — testing enrollment workflows, policy application, app deployment, and the management capabilities required for your security and compliance requirements.
The dimensions that separate high-performing mobility deployments from costly ones — and the questions RLM helps you answer before any commitment.
The iOS vs. Android decision affects app ecosystem, MDM management depth, security update cadence, and device longevity. Evaluate both platforms against your business application requirements and IT management preferences.
Carrier contracts often create misaligned incentives — upgrading devices before they need replacement. Evaluate the device lifecycle that balances performance, employee satisfaction, and capital efficiency.
Shift-based operations often use shared devices. Evaluate shared device management — per-shift enrollment, PIN-based user assignment, and the MDM capabilities that reset devices to a clean state between users.
Cases, chargers, and mounting solutions add significant cost and support complexity when unmanaged. Evaluate accessory standardization alongside device selection.
Device trade-in programs provide residual value but require data wiping and logistics management. Evaluate trade-in programs, certified data destruction requirements, and the environmental disposal obligations for end-of-life devices.
"RLM helped us rationalize our mobile fleet across four carriers and cut our monthly spend by 31%. They handled the whole transition — we didn't lose a single device."
"We needed private LTE across 12 distribution centers. RLM mapped the vendors, ran the RFP, and had us live in 90 days. Their knowledge of the carrier landscape is unmatched."
Talk to an RLM advisor who specializes in enterprise mobility. Vendor-neutral guidance from assessment through deployment.