Device accessories — cases, chargers, mounting solutions, screen protectors, and peripherals — and kitting services that pre-configure devices before deployment determine whether a mobile program deploys smoothly or generates a wave of day-one support calls. Getting accessories right is the difference between employees picking up a ready-to-use device and spending their first day troubleshooting.
Accessories are often an afterthought in mobile deployments but represent a significant portion of total device lifecycle cost — and a disproportionate share of day-one support volume when wrong. RLM advises on accessory standardization, kitting workflows, and the distribution logistics that get properly configured devices to employees at scale.
A structured advisory process — from environment assessment and carrier/vendor evaluation to deployment support and ongoing optimization.
We assess accessory requirements by device role — protective cases for field workers, vehicle mounts for drivers, desktop chargers for office workers, and the specialized peripherals that specific workflows require.
We design the standard accessory kit for each device tier — selecting approved accessories that meet durability, compatibility, and cost requirements — and the procurement process that maintains standard accessories through device refresh cycles.
We design the device kitting workflow — MDM enrollment, application deployment, accessory bundling, and the testing checklist that ensures every device ships ready to use — whether kitting is performed in-house or by a third-party logistics partner.
We advise on distribution logistics — direct-to-employee shipping, regional staging warehouses, carrier store pickup, and the reverse logistics process for device returns and replacements.
The dimensions that separate high-performing mobility deployments from costly ones — and the questions RLM helps you answer before any commitment.
Carrier-branded accessories carry significant markups. Evaluate third-party accessories against carrier-provided options — Apple MFi certification, Samsung-certified accessories — and the warranty implications of non-carrier accessories.
Accessory standardization enables volume purchasing that reduces per-unit cost. Evaluate volume pricing thresholds and the inventory management requirements for maintaining standard accessory stock.
Third-party kitting providers range from major IT distributors to specialized mobility logistics firms. Evaluate kitting quality, turnaround time, and per-device cost against in-house kitting alternatives.
Device refresh cycles should trigger accessory refresh evaluation. Evaluate whether existing accessories (cases, mounts) are compatible with replacement devices before committing to a device model that orphans the accessory investment.
Device kitting generates significant packaging waste. Evaluate sustainability requirements for packaging and the take-back programs available for end-of-life accessories and packaging materials.
"RLM helped us rationalize our mobile fleet across four carriers and cut our monthly spend by 31%. They handled the whole transition — we didn't lose a single device."
"We needed private LTE across 12 distribution centers. RLM mapped the vendors, ran the RFP, and had us live in 90 days. Their knowledge of the carrier landscape is unmatched."
Talk to an RLM advisor who specializes in enterprise mobility. Vendor-neutral guidance from assessment through deployment.